If we can be of any further assistance please do not hesitate to contact us by using the form below.
We will get back to you as soon as possible.
Please note that the Hotel is based at 1950 m above sea level in the village of Riederalp,
which is Car Free and is only accessible by cable car from Mörel.
You will need to take your bags onto a luggage trolley to the ticket office and purchase your return cable car tickets for Riederalp West. When you arrive at Riederalp West the Hotel is only a 5 minute walk from the cable car station.
In Winter, when you arrive at Riederalp West cable car station you can contact us by using the complimentary phone at the information panel and we will come and pick up your luggage from the Riederalp Cable car Station with our snow scooter. Unfortunately we are not licensed to take passengers.
The 2 most popular airports are either Geneva or Zurich with only a 2 and a half hour transfer by train to Brig, then connecting with the regional train to Mörel.
All mainline trains go to Brig. Once you arrive in Brig you can take the regional train to Mörel which is only 2 stops. Once you arrive in Mörel, leave the station and cross the road to the Riederalp Cable Car station where you can buy your tickets.
You need to drive to Mörel where you can then park your car in the public multi-storey car park based at the Cable Car Station.
You can check in from 15.00.
Check out is before 11.00am.
You will be able to pay with all major credit cards apart from American Express and Post Finance. Cash payments ideally need to be in Swiss Francs (CHF). However, if you would like to pay in Euro’s we can only give you change in Swiss Francs. There is a cash point in the village where you can withdraw cash at any time of the day.
You are able to order a packed lunch for your day out or when departing. Please place your order with a member of staff before 6pm the day before you need it. The cost is CHF10.00 per person and consists of a sandwich, piece of fruit, cereal bar and bottle of water.
Berghaus Toni has complimentary Wi-fi in the Restaurant and Bar that you can use at any time of the day.
In reception you will find a selection of posters with current activities and events, brochures and maps of the local area.
Yes, just 400 meters from the hotel there is a sports shop that hires out all ski, snowboard and cross country skiing equipment in Winter and Mountain Bikes or E-Bikes in Summer. For pricing and additional questions please visit www.aletschsport.ch/